Shipping policy

We ship internationally with local logistics partners who know how to handle precious items.

Shipping is calculated at checkout with the following rates:

Going to:
Orders above 400
Orders under 400

UAE

    Free

    20 AED

    (~$5.50 USD)

    Oman, India

      30 AED

      (~$8 USD)

      50 AED

      (~$14 USD)

      Bahrain, Qatar, KSA

        60 AED

        (~$16 USD)

        80 AED

        (~$21 USD)

        Fra, Ger, UK, Aust, USA

          90 AED 

          (~$24.50 USD)

          100 AED

          (~$27 USD)

          Rest of world

            110 AED

            (~$30 USD)

            140 AED

            (~$38 USD)


            Delivery times

            Regardless of where you're ordering from, we dispatch all orders placed before 12 PM (GMT+4) on the same day. For UAE customers, you should receive the goods, next day. Contact us directly if you require express shipping.

            Orders placed after 12 PM (GMT+4) are dispatched next day. Our UAE customers should receive the goods the day after.

            Our international customers usually receive their goods 3-5 days after dispatch. However, shipping times vary depending on customs and port processing of the destination country.

            Good to know:

            • Shipping rates & average delivery times may vary during peak times, though we'll always be transparent with changes, updating the information on this page, as well as through our community channels.
            • From time to time, we offer promotions on shipping which may not always be reflected in the table above. Whatever you see at checkout is always the correct charge.
            • Appellation isn't responsible for any local customs taxes charged at the destination port.
            • We always track the order. If you've entered your details correctly at checkout (and your phone is in range/battery charged!) you'll also receive text message updates from our chosen couriers.
            • For product issues that require special attention please read our returns policy. If you have a complaint, we're truly sorry and want to help any way we can. We welcome your feedback through our dedicated process.